This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from bigantcrate.com (the “Site”).

Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, referring websites or search terms, and information on how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Device Information is collected using technologies such as:

• Cookies: Data files placed on your device, often including a unique identifier. Learn more about cookies and how to disable them at All About Cookies.
• Log Files: Track actions occurring on the Site, collecting IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

When you make or attempt to make a purchase, we also collect personal information like your name, billing and shipping address, payment information (e.g., credit card numbers), email, and phone number. This is referred to as “Order Information.”

In this policy, "Personal Information" includes both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information to:

• Process and fulfill orders, including payment processing, shipping arrangements, and providing invoices and order confirmations.
• Communicate with you regarding your order.
• Screen orders for potential risks or fraud.
• Provide information or advertising related to our products or services, where aligned with your preferences.

Device Information is used to screen for potential risks and fraud (especially your IP address) and to improve and optimize our Site, such as by analyzing how customers browse and interact with it and assessing the success of marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third-party service providers to help us use it as described above. For example:

• Shopify powers our online store; read about their privacy practices at Shopify's Privacy Policy.
• Google Analytics helps us understand how our customers use the Site; learn more at Google's Privacy Policy, or opt-out at Google Analytics Opt-Out.

We may also share Personal Information to comply with legal obligations, such as responding to subpoenas or lawful information requests.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications that may interest you. Learn more about targeted advertising at the Network Advertising Initiative’s (NAI) Educational Page.

You can opt-out of targeted advertising here:

• Facebook
• Google
• Bing

Alternatively, you can use the Digital Advertising Alliance’s opt-out portal.

Do Not Track

Please note that we do not alter our Site’s data collection and usage practices in response to a “Do Not Track” signal from your browser.

Your Rights

If you are a European resident, you have the right to access, update, or delete any personal information we hold about you. To exercise these rights, please contact us via the information below. We process your information to fulfill contracts (e.g., orders through the Site) or to pursue our legitimate business interests. Your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless you request its deletion.

Currency Conversion

By using our website, you (the visitor) consent to allow third parties to process your IP address to determine your location for currency conversion purposes. This currency selection is stored in a session cookie (removed when you close your browser), ensuring consistent prices in your local currency while you browse.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect, for example, changes to our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions, or to make a complaint, please contact us:

BigAnt Smart Crate
info@bigantcrate.com

Thank you for choosing BigAnt Smart Crate, where your privacy and data security are our priorities.